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Customer Support

AGNITY strives to deliver the best in customer care and provides a comprehensive support strategy for all its solutions. Highly experienced and knowledgeable support personnel are available to assist you through every step of deploying and managing the products and applications. Clients can select the level of initial and ongoing service & support required to maximize the return on their investment.

AGNITYs technical support is delivered through the Technical Assistance Center (TAC). The TAC offers customers access to skilled technical resources on a 24x7 support basis for critical cases.

Customers' Ticket Tracking System can be accessed 24x7 at AGNITY Customer Support Portal.

You can download the Software and Documentation from AGNITY Customer Support Content Distribution Portal.

Customers can also access the TAC by phone or e-mail.

By telephone:

International : +1-510-270-5440 (Option 5)
Americas : +1-510-270-5440 or 1-877-4AGNITY (Option 5)
Fax : +1-510-353-1302

By Email:

Email:

 
 

Contact us for customer support at:

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